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Frequently Asked Questions from Patients
Q:How is a family doctor different from other types of doctors?
A: A family doctor sees patients of all ages, birth to geriatric.
Q: If I get sick and need to be admitted to the hospital, who will take care of me?
A: We use the hospitalist programs at St Fran and GHS. Physicians on call through the hospital, records sent to us from them.
Q: What should I do if I think I have an emergency? Will my doctor come see me in the emergency room?
A: After Hours Urgent Care is available M-F 6:00pm-10:00pm, Sat 9-6 and Sun 10-6. Call 911 for life threatening emergencies. Physicians of Poinsett do not see Patients in the ER or hospital.
Q: What types of insurance does Poinsett Family Practice accept?
A: Poinsett is contracted with most insurance companies.
Q: What do I do if I need to speak to a doctor after hours?
A: Call 271-9773 for answering service. They will contact physician on call. On call dr will not call in antibiotics or pain (controlled) medications.
Q:Who do I speak to if I have a billing question?
A: Each physician has a team to assist their patients with questions.
Q: What do I do if I need a medication refilled, but don’t need to see the doctor?
A: Contact your physician team with refill requests , by phone or through your online account.
Q: Can I fill my medications at Poinsett Family Practice if they are written by another practice or physician?
A: No, not usually. Talk with your poinsett provider to see if he will monitor your meds and provide your needed prescriptions.
Q: Does Poinsett FP have female physicians on staff?
Q: Does Poinsett have mid-level providers ( nurse practioners, physician assistants)?
A: No, not at this time.